Support
How can we help?
Documentation and support for private local-first meeting memory on Mac.
Support sections
Getting Started
Install Strandweave, accept the first-run notices, confirm local storage, make your first recording and export the result.
Using Strandweave
Capture and import sessions, review transcripts, approve summaries, organise project memory and export useful context.
Integrations
Set up system audio, Apple Calendar, meeting prompts, AI providers, Obsidian and local read-only agent access.
Troubleshooting
Common issues with permissions, recording, local transcription models, playback, exports and licence activation.
Contact Support
Send us a message. Include your macOS version and app version for the fastest response.
System Requirements
Check macOS compatibility, Apple Silicon targeting, microphone permission and the local-first network model.
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