End User Licence Agreement

This End User Licence Agreement ("EULA") is a legal agreement between you ("you" or "Licensee") and Lee Robinson trading as Strandweave ("Strandweave", "we", "us", "our" or "Licensor"), with a contact address at 21A Benin Street, London, SE13 6UB, United Kingdom, for the use of the Strandweave application for macOS ("App").

Version 1.0, effective 14 July 2026.

By installing or using the App, starting a trial, activating a licence key, or continuing to use the App after being shown this EULA, you agree to be bound by its terms. If you do not agree, do not install or use the App.

1. Licence grant

Subject to this EULA and any applicable purchase, subscription, trial or free tier terms, Strandweave grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on Mac computers that you own or control, solely for your personal or internal business purposes.

The rights you receive depend on the licence plan, subscription, free tier or trial made available to you through Strandweave or the store. If the store listing, order confirmation or in-app purchase screen states different limits for your specific purchase, those specific limits apply to that purchase.

Free tier

Strandweave Free is a permanent, unlimited local-use tier. It has no session cap and is limited only by your available device storage and the Free feature set shown in the App or on the website. No payment or account is required. We may change which individual features are included in Free in future App versions, but a plan change does not remove your access to existing local recordings, transcripts, notes or basic exports.

Trial access

Strandweave offers a 14-day Local Pro trial without requiring payment details. The trial starts when you make your first recording or explicitly start it from an in-app prompt. It ends when the 14-day period expires or when you activate a paid licence. When the trial ends, the App returns to Strandweave Free and your existing local data remains accessible. Trial access does not create any right to continued Local Pro features after the trial ends.

Local Pro

Local Pro is available through three purchase routes, each unlocking the same Local Pro feature set:

Plan	Payment model	Local Pro access
Subscriber Pro Monthly	Recurring monthly subscription	While the subscription remains active
Subscriber Pro Annual	Recurring annual subscription	While the subscription remains active
Local Pro One-Time	Single, non-recurring payment	Ongoing Local Pro access for the locally running App, subject to this EULA

Each Local Pro licence is issued to one named user and may not be shared between multiple people. The number of Macs on which that user may activate the App is the activation limit shown in the store listing and order confirmation for the purchase. Those purchase-specific terms form part of this EULA.

If a business or organisation needs licences for multiple employees, contractors or team members, it must purchase a separate licence for each named user or contact support@strandweave.app before purchase to agree appropriate commercial terms.

If a Mac is replaced, lost or no longer used, you may deactivate the App on that device and activate it on a replacement device, subject to reasonable anti-abuse and licence verification checks.

2. Permitted use

Under this licence, you may:

• Install and use the App to record, import, transcribe, review, organise and export audio session records on your Mac for personal or internal business purposes.
• Create and store recordings, transcripts, notes, metadata and exports for your own use.
• Export transcripts and session data using the App's export functionality and share those exports with others as needed for your work.
• Connect optional local integrations, calendar providers, Markdown or Obsidian vaults, local AI tools, or local agent clients where the App offers those features.
• Make one backup copy of the App for archival purposes.

3. Restrictions

You must not:

• Copy, modify or create derivative works of the App or its contents.
• Reverse engineer, decompile or disassemble the App.
• Rent, lease, lend, sell, sublicence or transfer the App, your subscription or your licence to any third party.
• Share your licence key with or transfer it to another person, except as expressly permitted by your order confirmation or with Strandweave's prior written agreement.
• Circumvent, disable or interfere with licence checks, activation limits, trial limits or Free tier limits.
• Remove or alter any proprietary notices, labels or branding in the App.
• Use the App for any unlawful purpose, or in violation of applicable law.

4. Your recordings and data

You are solely responsible for the content of recordings, transcripts, notes, exports and other data you create using the App. Before recording any conversation, you must ensure that you have all necessary rights, consents and permissions required by applicable law, workplace rules and professional obligations in your jurisdiction and context.

The App is designed to record only when you explicitly start a recording or import a file. Strandweave is not responsible for recordings made without appropriate consent or authority.

Recordings and transcripts created with the App are stored locally on your Mac by default. Strandweave does not access, collect or transmit the content of your recordings or transcripts for transcription. Explicit network operations such as licence validation and update checks are handled separately and are described in the Privacy Policy.

Optional AI features

The App may offer optional AI features, such as AI-assisted summaries. These features are turned off by default. To use cloud AI providers such as Claude or OpenAI, you must opt in and provide your own third-party AI provider key. Your API key is stored in the macOS Keychain on your device and is never sent to Strandweave. The App may also support local OpenAI-compatible providers, such as Ollama, where processing can run on your Mac or local network.

Where you enable Strandweave to install, run or manage a local AI runtime such as Ollama, that runtime is separate third-party software under its own licence, and models you download through it carry their own licences (for example Apache-2.0, the Llama Community License, or Gemma Terms). Strandweave provides this integration "as is," without warranty, and you are responsible for reviewing and accepting each model's own licence before use.

When you enable and use a cloud AI feature, the App may send transcript text from the sessions you choose, plus populated meeting metadata and meeting notes, to your selected provider using your own key, so that the provider can generate the requested output. Your audio recordings, voice samples, voice profiles, local files and API keys are not sent for this purpose. Cloud AI features are subject to the App's consent and exclusion checks, and run only when you trigger them or enable the relevant automation. Your use of a third-party AI provider is subject to that provider's own terms and privacy practices, and you are responsible for ensuring you have the rights and permissions needed to send a session's content to it. See the Privacy Policy for more detail.

You own or retain your rights in your recordings, transcripts, notes, metadata and export files. Expiry, cancellation or termination of a paid licence does not transfer ownership of your local files to Strandweave. Strandweave does not limit creation of local sessions under the Free tier. The App may limit new Local Pro processing, Local Pro features or support according to your current trial, subscription or licence state.

You are responsible for managing, backing up, exporting and securing your own recordings, transcripts, exports and project files. We are not responsible for loss of local files caused by deletion, device failure, operating system changes, third-party software, storage issues, user action or failure to maintain backups, except where liability cannot legally be excluded.

Optional integrations, exports and local agents

Optional calendar features are read-only and are used to copy meeting details into local session metadata when you connect and link an event. Recording reminders do not start recording automatically; recording still requires your explicit action.

Optional Obsidian, Markdown, watched-folder, clipboard, email-share, advanced export, semantic search, speaker recognition, MCP and local-agent features operate on local data or destinations you choose. You are responsible for configuring those destinations, reviewing warnings, checking exported content, and deciding whether to share, sync, email, upload or feed content to another app, vault, model or agent.

Local MCP and agent access, where available, is a power-user feature that is off by default. It is intended to expose governed, read-only context to local agent clients you configure. Agents may produce drafts or proposals, but you remain responsible for reviewing them before relying on or acting on them.

5. Transcript and output accuracy

The App may produce transcripts, speaker labels, timestamps, summaries, exports or other outputs that are incomplete, inaccurate or unsuitable for a particular purpose. You are responsible for reviewing and verifying all outputs before relying on them or sharing them. The App is not intended to create official legal, medical, regulatory, disciplinary or evidential records without human review.

6. Licence keys, subscriptions and validation

Licence keys are issued to authorised users and may not be shared with or transferred to others except as expressly permitted under section 1. You are responsible for keeping your licence key confidential. If you believe your licence key has been compromised, contact support@strandweave.app.

The App may contact Strandweave's licence provider, currently Lemon Squeezy for the direct-distribution version, to activate, validate or deactivate a licence key, check subscription status, enforce activation limits, prevent abuse and determine entitlement state. Licence validation must not include recording content, transcript text, imported audio or export contents.

If a subscription expires, is cancelled, fails payment or is otherwise no longer active, Local Pro subscription rights end when the paid subscription period ends and the App returns to the Free tier. Your existing local data remains accessible, but new Local Pro processing and features are unavailable until you reactivate Local Pro. A Local Pro One-Time licence does not expire merely because time has passed and is governed by the terms shown at purchase and this EULA.

7. Updates, upgrades and support

Strandweave Free receives local App updates. All three current Local Pro purchase routes include local App updates while Strandweave is actively maintained, with no fixed update-entitlement window. Direct support is included for 12 months from the initial Local Pro purchase date.

Direct support scope and fair use

Direct support covers a reasonable number and frequency of product support requests from the named Licensee about installing, activating, troubleshooting and using a current supported version of the App. Support is normally provided by email and with reasonable skill and care. We do not guarantee a particular response or resolution time unless one was expressly stated when you purchased your licence.

Included support does not cover training, consultancy, workflow design, custom development, bespoke integrations, data recovery, administration of third-party services, or problems caused by modified or unsupported versions of the App, unsupported operating systems, hardware or third-party products. We may provide guidance on these matters at our discretion, direct you to documentation, ask you to consolidate related requests, or offer separately priced services without extending the included support obligation.

You must not use support channels for unlawful, fraudulent, threatening, harassing or discriminatory conduct; attempts to compromise security; automated or bulk requests; or repeated, redundant or excessive requests that materially impair our ability to support other users. A request is not abusive merely because it concerns a difficult or unresolved product issue.

Where support use exceeds this fair-use scope, we may ask you to reduce, prioritise or consolidate requests, apply reasonable rate limits, or decline out-of-scope work. Before suspending included direct support for an ordinary breach, we will explain the concern and give you a reasonable opportunity to remedy it. We may suspend support immediately only where reasonably necessary to address unlawful conduct, threats or harassment, a security risk, a material breach of this EULA, or a real risk of material harm or loss.

Restricting or suspending direct support under this section does not by itself revoke your App licence, prevent access to your local data, remove updates otherwise included with your licence, or limit your statutory rights. If we withdraw included support for reasons not caused by your breach or conduct, we will provide any refund or other remedy required by applicable law.

Future cloud-based services, hosted AI processing, managed storage, team administration, extended priority support or other separately hosted services are not included in a Local Pro purchase unless the store listing expressly says otherwise.

We may release major new versions, paid upgrades, new editions or separately priced features in the future. These may require a separate purchase unless the store listing for your licence expressly states that they are included.

We do not guarantee that any particular feature, update, upgrade or compatibility change will be made available. Future versions of macOS, Apple hardware, third-party frameworks or local transcription components may affect compatibility. We may discontinue support for older versions of the App where reasonably necessary.

8. Intellectual property

The App and all intellectual property rights in and to the App are and shall remain the property of Strandweave. This EULA grants you no ownership rights in the App. All rights not expressly granted are reserved.

9. Third-party services

Purchases of the App are made through Lemon Squeezy, who acts as the merchant of record. Your purchase is subject to Lemon Squeezy's terms of service. Strandweave is not responsible for the checkout process, payment handling or any data practices of Lemon Squeezy.

The App may use other third-party services for update delivery or related operational features. These services must not be used by Strandweave to access recording content, transcript text, imported audio or export contents. This does not apply to optional AI features that you choose to enable and use with your own provider key, as described in section 4, where you direct the App to send eligible session content to your chosen AI provider. This also does not prevent optional anonymous app analytics after opt-in, as described in the Privacy Policy.

If you connect optional calendar providers, AI providers, mail clients, Markdown vaults, local model hosts, update downloads, or local agent clients, your use of those services or tools is governed by their own terms and privacy practices. You are responsible for ensuring that any data you send, export, sync or expose to them may lawfully be used in that way.

10. Refunds and cancellations

Refunds, cancellations and withdrawal rights are governed by the Strandweave Refund Policy, the store terms shown at checkout, Lemon Squeezy's applicable policies, and any mandatory rights you have under applicable law. If those documents conflict, mandatory legal rights take priority.

11. Privacy

Use of the App is also subject to our Privacy Policy, which describes how we handle personal information in connection with the App and website.

12. Disclaimer of warranties

The App is provided "as is" and "as available" without warranty of any kind, express or implied, to the fullest extent permitted by applicable law. Strandweave does not warrant that the App will be error-free, uninterrupted, or free of harmful components. You use the App at your own risk.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss arising from your use of, or inability to use, the App, including loss of recordings, transcripts, exports, data, business, revenue, profit, opportunity, goodwill or reputation.

Our total liability to you arising out of or in connection with the App or this EULA, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited to the greater of:

1. the total amount you paid to us for the App in the 12 months before the event giving rise to the claim; or
2. £100.

If you use the App on behalf of a business, organisation or other legal entity, our total liability is limited to the greater of:

1. the total amount paid to us for the App in the 12 months before the event giving rise to the claim; or
2. £1,000.

Nothing in this EULA limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, any liability that cannot be limited or excluded by law, your statutory rights as a consumer, or your rights under data protection law.

14. Termination

This EULA is effective from the date you first install or use the App and continues until terminated. Your rights under this EULA will terminate automatically and without notice if you breach any of its terms. Upon termination you must cease all use of the App and delete all copies from your devices, except where you remain entitled to use the Free tier or another valid licence state.

Strandweave may stop distributing, updating or supporting the App or a particular App version. Discontinuing distribution or support does not, by itself, revoke a Local Pro One-Time purchaser's right to continue using an already installed compatible version of the App. We do not guarantee that an unsupported version will remain compatible with future macOS releases, hardware or third-party services.

Termination of App usage rights does not transfer ownership of your local recordings, transcripts or exports to Strandweave.

15. Governing law

This EULA is governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising under or in connection with this EULA, except that if you are a consumer, this does not affect any mandatory rights you may have under the laws of the country where you live.

16. Contact

For questions about this EULA or your licence, contact us at support@strandweave.app.