End User Licence Agreement

This End User Licence Agreement ("EULA") is a legal agreement between you ("you" or "Licensee") and Lee Robinson trading as Strandweave ("Strandweave", "we", "us", "our" or "Licensor"), with a contact address at 21A Benin Street, London, SE13 6UB, United Kingdom, for the use of the Strandweave application for macOS ("App").

By installing or using the App, you agree to be bound by the terms of this EULA. If you do not agree, do not install or use the App.

1. Licence grant

Subject to the terms of this EULA and payment of the applicable licence fee, Strandweave grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on Mac computers that you own or control, solely for your personal or internal business purposes.

Unless the store listing for your purchase states otherwise, a standard Strandweave licence is issued to one named user and permits that user to install and activate the App on up to two Mac computers that they own or control.

A business or organisation must purchase a separate licence seat for each individual user who uses the App. Licence seats are not concurrent-use licences and may not be shared between multiple users.

If a device is replaced, lost or no longer used, you may deactivate the App on that device and activate it on a replacement device, subject to reasonable anti-abuse and licence verification checks.

You may not share, resell, transfer, sublicense or make your licence key available to any other person, except that a business customer may reassign a licence seat to another employee, contractor or team member when the original user no longer requires access.

2. Permitted use

Under this licence, you may:

• Install and use the App to record, transcribe and process audio on your Mac for personal or business purposes.
• Create and store recordings and transcripts for your own use.
• Export transcripts and session data using the App's export functionality and share them with others as needed for your work.
• Make one backup copy of the App for archival purposes.

3. Restrictions

You must not:

• Copy, modify or create derivative works of the App or its contents.
• Reverse engineer, decompile or disassemble the App.
• Rent, lease, lend, sell, sublicence or transfer the App or your licence to any third party.
• Share your licence key with or transfer it to another person, except as permitted under section 1.
• Remove or alter any proprietary notices, labels or branding in the App.
• Use the App for any unlawful purpose, or in violation of applicable law.

4. Your recordings and data

You are solely responsible for the content of recordings, transcripts and other data you create using the App. Before recording any conversation, you must ensure that you have all necessary rights, consents and permissions required by applicable law in your jurisdiction.

Recordings and transcripts created with the App are stored locally on your Mac. Strandweave does not access, collect or transmit the content of your recordings or transcripts.

You are responsible for managing, backing up, exporting and securing your own recordings, transcripts, exports and project files. We are not responsible for loss of local files caused by deletion, device failure, operating system changes, third-party software, storage issues, user action or failure to maintain backups, except where liability cannot legally be excluded.

5. Transcript and output accuracy

The App may produce transcripts, speaker labels, timestamps, summaries, exports or other outputs that are incomplete, inaccurate or unsuitable for a particular purpose. You are responsible for reviewing and verifying all outputs before relying on them or sharing them. The App is not intended to create official legal, medical, regulatory, disciplinary or evidential records without human review.

6. Licence key

Your licence key is issued to you personally and may not be shared with or transferred to others, except as permitted under section 1. You are responsible for keeping your licence key confidential. If you believe your licence key has been compromised, contact support@strandweave.app.

7. Updates and upgrades

Your licence includes access to the version of the App available at the time of purchase, together with any maintenance updates, bug fixes and minor updates that we choose to make available for that licence.

We may release major new versions, paid upgrades, new editions or separately priced features in the future. These may require a separate purchase unless the store listing for your licence expressly states that they are included.

We do not guarantee that any particular feature, update, upgrade or compatibility change will be made available. Future versions of macOS, Apple hardware, third-party frameworks or local transcription components may affect compatibility. We may discontinue support for older versions of the App where reasonably necessary.

8. Intellectual property

The App and all intellectual property rights in and to the App are and shall remain the property of Strandweave. This EULA grants you no ownership rights in the App. All rights not expressly granted are reserved.

9. Third-party services

Purchases of the App are made through Lemon Squeezy, who acts as the merchant of record. Your purchase is subject to Lemon Squeezy's terms of service. Strandweave is not responsible for the checkout process, payment handling or any data practices of Lemon Squeezy.

10. Privacy

Use of the App is also subject to our Privacy Policy, which describes how we handle personal information in connection with the App and website.

11. Disclaimer of warranties

The App is provided "as is" and "as available" without warranty of any kind, express or implied, to the fullest extent permitted by applicable law. Strandweave does not warrant that the App will be error-free, uninterrupted, or free of harmful components. You use the App at your own risk.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive loss arising from your use of, or inability to use, the App, including loss of recordings, transcripts, exports, data, business, revenue, profit, opportunity, goodwill or reputation.

Our total liability to you arising out of or in connection with the App or this EULA, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited to the greater of:

1. the total amount you paid to us for the App in the 12 months before the event giving rise to the claim; or
2. £100.

If you use the App on behalf of a business, organisation or other legal entity, our total liability is limited to the greater of:

1. the total amount paid to us for the App in the 12 months before the event giving rise to the claim; or
2. £1,000.

Nothing in this EULA limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, any liability that cannot be limited or excluded by law, your statutory rights as a consumer, or your rights under data protection law.

13. Termination

This EULA is effective from the date you first install or use the App and continues until terminated. Your rights under this EULA will terminate automatically and without notice if you breach any of its terms. Upon termination you must cease all use of the App and delete all copies from your devices.

Strandweave may also terminate this licence if it discontinues the App. In that event, we will endeavour to give reasonable notice where possible.

14. Governing law

This EULA is governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising under or in connection with this EULA, except that if you are a consumer, this does not affect any mandatory rights you may have under the laws of the country where you live.

15. Contact

For questions about this EULA or your licence, contact us at support@strandweave.app.